Patients’ Committee


The main goal of the Patients’ Committee is to defend the interests of Villa Medica patients, individually or as a whole. More specifically, the Committee aims to:

  • inform patients of their rights and obligations
  • promote continuous improvement of the quality of care and services
  • defend the interests of patients
  • support and assist patients when filing a complaint

Patients’ Committee Members

The committee consists of patients who are dedicated and concerned with the well-being of their peers. These include:

  • Catherine Liu-Castanet, President, President and representative of the Planetree Quality and Innovation Strategic Committee
  • Francine Robert, Vice-president and treasurer
  • Leonard Sauvé, Treasurer,
  • Ginette Sévigny, Member
  • Mirella Richard, Resource person


The Patients’ Committee is involved in making Villa Medica a place where the well-being and quality of life of its patients remain a priority and a reality. Throughout the year, the committee is involved in several initiatives:

  • participates in several committees, which allows members to take part in some of their decisions
  • collects the comments and/or recommendations of other patients
  • helps patients file a complaint regarding the patient-centered approach put forward by Villa Medica
  • is consulted during visits from the Conseil québécois d’agrément (accreditation council), and from representatives of the Quebec Planetree network, whose aim is to make continuous improvements to the process

Catherine Liu-Castanet, President
Users’ Committee
514-288-8201, extension 4362