Mission

The main goal of the Patients’ Committee is to defend the interests of Villa Medica patients, individually or as a whole. More specifically, the Committee aims to:

inform patients of their rights and obligations
promote continuous improvement of the quality of care and services
defend the interests of patients
support and assist patients when filing a complaint

Patients’ Committee Members

The committee consists of patients who are dedicated and concerned with the well-being of their peers. These include:

Catherine Liu-Castanet, President, President and representative of the Planetree Quality and Innovation Strategic Committee
Francine Robert, Vice-president and treasurer
Leonard Sauvé, Treasurer,
Ginette Sévigny, Member
Mirella Richard, Resource person

Activities

The Patients’ Committee is involved in making Villa Medica a place where the well-being and quality of life of its patients remain a priority and a reality. Throughout the year, the committee is involved in several initiatives:

participates in several committees, which allows members to take part in some of their decisions
collects the comments and/or recommendations of other patients
helps patients file a complaint regarding the patient-centered approach put forward by Villa Medica
is consulted during visits from the Conseil québécois d’agrément (accreditation council), and from representatives of the Quebec Planetree network, whose aim is to make continuous improvements to the process

Catherine Liu-Castanet, President
Users’ Committee
514-288-8201, extension 4362
cuvm.vmed@ssss.gouv.qc.ca