We are pleased to welcome you or your loved one to Villa Medica. It’s a particular context to be hospitalized as to do rehabilitation! Each client admitted to Villa Medica is unfortunately isolated in their room for 14 days and during this period receives their rehabilitation in the room. In order to prevent the risk of transmission of COVID, we limit the travel of our customers and their relatives. Moreover, being very aware of the importance of the family, we have provided for different modalities.

You will be able to have virtual family meetings that will be scheduled at times that suit you. Some family members can become caregivers involved in rehabilitation (PAIR) and will have access to the environment after receiving training.

To obtain more information on these different terms, we invite you to call 514 288 8201, extension 4633. We will answer your questions or direct you to the right person within 24 hours of your call.

If during the period of hospitalization you simply wish to have news on the health of your relative, you can reach his nurse by dialing the general number of the center 514 288 8201 and the following extensions:

• 7th floor ^: 1750
• 8th floor ^: 1850
• 9th floor: 1950
• 10th floor: 1050
• 11th floor: 1150.

Also, you can have virtual meetings through the service aid team. She will be happy to maintain the links between you and your loved one, very precious contacts in the exceptional circumstances that we are experiencing. You can reach the service aids team (514) 288-8201 ext. 4633 for more information and to make an appointment with your loved one “virtually”. To make an appointment, complete the online form.

Rest assured that our nurses are happy to keep you informed. We have to deal with a situation that complicates our service offer, we are working very hard to maintain the quality of care despite the context. One of the ways to better control the anxiety generated by this pandemic is to maintain open communication between clients, loved ones and ourselves. Call us if you have any questions.

You will be invited to give us your appreciation of our services towards the end of the stay. We are counting on your opinion to continue to improve, especially in this period.

Thank you for trusting Villa Medica Rehabilitation Hospital.

Anne-Beauchamp
CEO