Hello,

We are currently in an outbreak period and we must temporarily restrict the potential sources of customer contact with the outside world.

Informal caregivers (PPA) will be able to maintain their visits as soon as we have confirmation from the teams that the PPAs are respecting the health measures they have been taught and that the clients they visit are not suspects due to recent contacts.

During this period we encourage you to have virtual meetings through the service aid team. She will be happy to maintain the links between you and your loved one, very precious contacts in the exceptional circumstances that we are experiencing. You can reach the service aids team (514) 288-8201 ext. 4633 for more information and to make an appointment with your loved one “virtually”. It is also possible to make an appointment by filling out the online form.

For follow-up or if you have questions about your parent’s health, you can call the general number of the HRVM, 514 288-8201 and the following extensions:

7th floor extension 1750

8th floor ^extension 1850

9th floor post 1950

10th floor ^extension 1050

11th floor extension 1150

The nurse will be asked to give you an update. If she is not available, she will call you back within hours of your message.

Know that we are working very hard to give you back access to the establishment and visit your loved one.

Thank you for your understanding and your cooperation.

Anne-Beauchamp
CEO